Where do you ship from?
- We ship all of our orders from Canton, OH
When will I receive my order?
- If you place your order before 5pm EST, it will be processed and shipped the same day. Orders received after 5pm EST will be processed and shipped the next business day
What about returns?
- Please see our return policy here
Do you have any promo codes?
- Yes! We love giving some love! Send us an email to firstname.lastname@example.org and we will send you a current promo code to use
I saw something on the site that I loved but now it's gone - will you get any more?
- It's possible, but we can't promise. We sell out of a lot of our stock quickly and often times do not order more of the same style. This is to ensure that we're always keeping fun and different styles for you to choose from. If there's something you absolutely need though - shoot us an email and we'll see what we can do for you
How long does it take to make a pair of custom cowboy boots?
- Please allow about 10-14 days for us to finish your beautiful boots
Are your custom-made boots returnable?
- Unfortunately, due to being custom orders, the boots are non-returnable.
What if I want specific colors or details on my custom-made boots?
- Just add a note to the note section on the checkout page and we will get any requests that you have!